eBay goes nuclear on UK VAT compliance challenge

UK sellers say eBay eliminated all of their listings over a VAT compliance challenge, which they accuse the corporate, which beforehand instructed them of the non-compliance discover, was a glitch. Some distributors are shedding workers, based on a Poster on AuctionBytes Weblogwho wrote:

“All of those sellers have been accurately registered for VAT. It’s eBay’s programming that royally cocked up. These sellers have misplaced all their merchandise historical past, years of promoting, opinions, varied hyperlinks, and many others. and eBay has even tried to cost a few of them for re-listing. Some are already shedding individuals and shutting store.”

One vendor affected by the incident wrote in an e mail to Ecommercebytes:

“We texted saying we wanted to replace our VAT – mine have been like this for years. I additionally had a message from eBay to substantiate that it was true it was a glitch Is.

“Mainly what occurred I am a sole dealer. My VAT registered identify on the Indian authorities is (reedited) on eBay, my enterprise identify is (reedited) after my identify as a result of they did not match, I All my gross sales historical past was erased from eBay Watchmen and many others.

“I’ve constructed my enterprise over 19 years leaping by way of eBay’s hoops. I have been verbally abused by cellphone calls from clients. I’ve had impolite messages. I have been scammed — and I’ve adopted all eBay guidelines.” The complied is destroyed by the flick of a swap.”

Sellers shared what affect they’d on the eBay UK dialogue boards. “Even for us……… misplaced 18 years of historical past, some listings had over 10,000 gross sales. My VAT data is similar on eBay for over 15 years and we have not modified something. Ours It is unbelievable to be eliminated with out discover to successfully maintain Vibrance.” wrote a vendor,
“Identical as us. eBay pulled all our listings final evening. 5000 in complete. The VAT quantity has all the time been current and has by no means been modified. Time to maneuver on!!!” wrote one other vendor,
A vendor this thread That they had discovered a strategy to repair the VAT challenge:

“I can affirm that I discovered an answer to this downside and acquired it resolved inside an hour.

“Your corporation identify in your account should match the identify registered in your HMRC VAT registration.

“I’m a sole dealer and I do enterprise below the identify “PARKER RACING” which was my eBay enterprise identify. Though the VAT registered identify is my private identify.

“I up to date my enterprise identify with my private identify to match the VAT identify on HMRC and inside 1 hour the account restrictions have been eliminated.”

Nonetheless, one vendor replied that there isn’t any strategy to restore their gross sales historical past and placement on eBay. “Relisting begins as a brand new enterprise and I needed to pull my variations, as a result of the portions have been unsuitable.”

We did not get any suggestions on the boards from eBay UK itself. It’s not clear what number of sellers have been affected.

Supply hyperlink