eBay UK Concern – Sellers have not acquired their cost from eBay after 2 days!

eBay UK is at the moment coming underneath heavy criticism as many sellers have complained on boards, group boards and numerous social media channels that the eCommerce big is just not paying sellers.

The difficulty was first reported on June 14th on group boards with some tweets and posts stating that funds had not been acquired from eBay UK. By the top of the day, there was an official publish from a member of the eBay UK group group named Kat who tried to reassure sellers that all the pieces was high-quality and to not panic.

Day 2 and Nonetheless No Funds for eBay UK Sellers

Working on-line within the tech/eCommerce business we’re all effectively conscious that issues can go incorrect, methods can go haywire, and sadly to an extent, this comes with the territory.

Nonetheless, after 2 days and nonetheless no official announcement from eBay and an untold variety of sellers nonetheless not receiving their cost, that is clearly a trigger for concern. Nothing can kill a enterprise quicker than gradual/no money circulate and that is the truth for a whole bunch if not 1000’s of companies which can be promoting on eBay proper now.

The group board has reached 14 pages and over 270 replies to the unique publish as of the time of the thread’s publication, stuffed primarily with disgruntled sellers, all with the identical problem of not receiving cost.

official twitter account @AskBay As you’ll be able to see under, has acknowledged the issue however could be very non-committed to an approximate resolution to the issue which is clearly affecting the livelihood of the individuals.

eBay tweet thread acknowledging payment problems from June 2022

What’s much more irritating is that eBay appears to assume Twitter is an official communication channel for his or her firm as a result of on the time of writing they even have their very own system standing web page exhibiting that there are not any points with their funds.

eBay's own system status page is not accepting the current payout system issue.

Maybe our favourite thread we have seen on this problem is from an eCommerce knowledgeable, and one of many founding group members of eBay UK again in 1999 Dan Wilson Which has carried out an amazing job of asking eBay related questions on this present outage, sadly regardless of restricted success in getting detailed solutions from the market.

eBay thread featuring Dan Wilson seeking clarity about the June 2022 payment outage on eBay UK

As Dan stated within the thread above, eBay has plenty of methods during which it could contact and even replace its sellers on the present scenario, and sadly, there’s a cost tab for sellers on PC. A discover underneath No emails up to now, no notices on group boards, no follow-up motion from ‘CAT’ who went AWOL after their first replace that generally funds may be delayed and this Cannot admit there was a technical problem as effectively. ,

There hasn’t even been a tweet on their important eBay UK account letting sellers know they acknowledge an issue and are engaged on fixing it. As an alternative they proceed to publish about Love Island and ignore any issues.

Total, this has proved to be an enormous failure for eBay. At a time when money circulate is probably extra essential than ever attributable to rising price of residing, they’re exhibiting full disregard for his or her sellers, who’re eagerly awaiting their deserving cost for the products offered available in the market. are.

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